In a targeted move to streamline pension access and eliminate administrative bottlenecks, the Ogun State Government has launched a three-day “Pensions Clinic” aimed at resolving Retirement Savings Account (RSA) issues for civil and public servants under the Contributory Pension Scheme (CPS).
The initiative, holding at Oke-Mosan, Abeokuta, brings Pension Fund Administrators (PFAs) directly to contributors, creating a one-stop platform to address long-standing concerns within a structured and time-bound framework.
Speaking at the programme, the Permanent Secretary, Bureau of State Pensions, Mrs. Arinola Adetayo, described the clinic as a proactive intervention designed to fast-track resolution of pension-related challenges. She noted that all RSA issues would be handled on-site within the three-day window, eliminating the usual delays associated with pension processing.
Adetayo emphasized that the exercise is critical to ensuring that civil servants seamlessly access their retirement benefits, reinforcing the government’s commitment to improving post-service welfare.
Also speaking, the Acting Chairman of the Ogun State Pension Administrators Forum, Mr. Salau Ismael, underscored the role of PFAs in safeguarding and growing retirement savings under the CPS framework. Representing Nigeria Life and Pension Consultant, he highlighted that the clinic would tackle common RSA challenges, including invalid or missing PINs, multiple account discrepancies, and lapses in contributor notifications.
The presence of major PFAs—including NLPC, Leadway, Oak, Crusader, Trustfund, Access ARM, PAL, FCMB, Stanbic IBTC, Ventes, Premium, and Tangerine APT—signals a coordinated industry effort to enhance service delivery and accountability.
Participants at the clinic have commended the initiative, describing the process as efficient and stress-free, with many expressing optimism that the intervention will significantly reduce delays in accessing retirement benefits.
The “Pensions Clinic,” scheduled to run until April 23, 2026, reflects a broader push to optimize pension administration and rebuild trust in the contributory pension system.