The Ibadan Electricity Distribution Company (IBEDC) has called on customers across its franchise areas to remain calm following protests sparked by persistent electricity supply challenges.

In a statement issued on Saturday in Ibadan, the company acknowledged the disruptions experienced by residents and businesses, apologising for the inconvenience caused by ongoing power shortages.

IBEDC explained that the supply constraints affecting many communities are largely due to challenges within the national electricity supply chain, particularly reduced generation capacity caused by gas shortages to power plants.

The company also noted that electricity demand within its network has risen in recent months, partly due to the addition of more Band A feeders as directed by the Nigerian Electricity Regulatory Commission (NERC). However, energy allocations from the national grid have remained unstable, at times declining, which has widened the gap between available supply and growing demand.

“As a result of these constraints, some communities within our franchise are experiencing supply shortfalls. We fully understand the frustration this has generated among our customers, and we sincerely apologise for the disruption to homes, businesses and economic activities,” IBEDC said.

The company acknowledged that the situation has triggered protests in some areas, with other communities reportedly threatening similar actions. While recognising the right of customers to voice their concerns, IBEDC urged residents and community leaders to pursue dialogue rather than confrontation.

“The current supply challenges have understandably sparked protests in some communities within our franchise, with more communities threatening to protest. We appeal to our valued customers and communities to embrace dialogue rather than protests,” the statement said.

IBEDC further assured that it is actively engaging stakeholders across the electricity value chain to address the imbalance in energy allocation, restore stability to the national grid, and improve power supply across its service areas.