The Lagos State Traffic Management Agency (LASTMA) has finalized all necessary arrangements to inaugurate a call center with toll-free lines aimed at providing timely assistance and information to road users. 

The Special Adviser to Governor BABAJIDE SANWO-OLU on Transportation, SOLA GIWA highlighted that this initiative is designed to enhance LASTMA's reputation and restore public trust in the agency.

He stated that the call centre, equipped with toll-free lines, will have over 10 responders dedicated to addressing traffic management issues and complaints from motorists.

Additionally, the Special Adviser confirmed that the call centre will accommodate communication in English, Pidgin, and Yoruba.

The launch will also include a Walk-in Complaint Centre, a new website, a Whistleblower Application, and an upgraded LASTMA Department of Statistics, Research and Data.