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NCC directs mobile operators to address data depletion concerns


The Nigeria Communications Commission (NCC) said it has ordered Mobile Network Operators to conduct an independent audit of their billing systems to tackle the rising concerns over data depletion among subscribers.

 

The NCC’s Director of Public Affairs, REUBEN MOUKA said this directive aims to ensure transparency and accountability in data usage and billing practices.

 

Furthermore, the NCC is taking steps to simplify tariff plans, aligning with its broader mission to enhance transparency within the telecommunications sector.

 

The regulator added that this initiative seeks to offer consumers clearer and more comprehensible pricing options, empowering them to make informed decisions regarding their network preferences and service selections.

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